If you've searched through the Linebet FAQ and still can't find a clear answer to your specific question, the best next step is always live chat support. The support team is available 24 hours a day, seven days a week — including during PSL matches, weekends and public holidays.
For non-urgent questions, support@linebet.plus typically responds within a few hours. Include your registered mobile number (but never your password) and as much detail about your situation as possible — this helps the team get to a resolution faster without back-and-forth.
For account security emergencies — suspected unauthorised access, missing funds, or identity concerns — mark your message as urgent in the subject line. These are escalated immediately to the security team and treated as a priority above routine queries.
For responsible gaming support — if you're concerned about your own or someone else's gaming habits — the same channels apply. These conversations are handled with complete confidentiality and without judgement. There's more detail on everything available at the Responsible Gaming page.